about us - expertise

Our team is comprised of a team of experienced Electronics and Computer Engineers. Our pool of professionals is proficient in all the sophisticated technologies today. Support Engineers are proactive and have wide knowledge in today’s computer architecture and other additional software skills. We all know that learning never ends. This is true in our case and is demonstrated by the number of certifications such as RHCE, CCNA,etc., our team has acquired. Thus we never cease to learn.

Our main aim is to satisfy our clients 100% and our team works tirelessly to accomplish this goal.

Dolphin 24x7’s service delivery team is comprised of skilled resources in the areas like:

Operating Systems & Server Platforms
  • Redhat Linux
  • Fedora Linux
  • CentOS Linux
  • Ubuntu Linux
  • SUSE
  • Debian
  • OpenBSD
  • FreeBSD
  • Unix/AIX
  • Solaris
  • Windows 2000
  • Windows 2003
  • Windows 2008
  • Windows SBS server
Control Panels
  • cPanel & WHM
  • Parellels Plesk
  • Parellels Confixx
  • Helm
  • H-Sphere
  • Ensim
  • Alabanza
  • Web Admin
  • Direct Admin
  • Webmin
  • Virtualmin
  • Cloudmin
  • Hyper VM
  • Solus VM
  • Hosting Controller
  • Kloxo
  • Cwipanel
  • Websitepanel
  • Servers w/o control panels
  • In-house control panels
Helpdesk/Livechat Software
  • Kayako
  • Ubersmith
  • Cerberusweb
  • Ubuntu Linux
  • OS Ticket
  • Perldesk
  • RT Ticketing System
  • ModernBill
  • Parallels suite
  • ClickChatSold
  • Boldchat
  • SupportPRO
  • SupportDesk
  • PHPLive
  • WHMCS
  • Stardevelops
  • Any web based chat
  • Any Hosted helpdesk
MAIL SERVERS
  • Exchange server 2003
  • Exchange server 2007
  • Exchange server 2010
  • Mailenable
  • Smarter Mail
  • Sendmail
  • Qmail
  • Exim
  • Postfix
  • Zimbra
  • Domino Lotusnotes
DATABASE SERVERS
  • MSSQL
  • MySQL
  • MongoDB
  • Oracle
  • PostgreSQL
Typical Server Administration Tasks
  • Installing software/scripts
  • Upgrading software and applying patches
  • Configuration changes
  • Control Panel Upgrades
  • Log files analysis and interpretation
  • Installing/Updating firewalls
  • Installing secure (SSL) certificates
  • Restarting services
  • Rebooting by contacting Data Center
  • Monthly Server Reports
  • DNS issues
  • Backup configuration
  • Kernel Upgrades
  • PHP Installation/Configuration/Upgrade
  • Installation of Other Services
  • Security Settings
  • Hardening and Tuning of Servers
  • Server Migration
  • Restoring hacked /compromised servers
  • Restoring failed servers
  • Squid Server Configs
Server Support
  • httpd.conf problems
  • named problems
  • Stats Issues
  • Password Protection
  • All Mime Types
  • Apache Handlers
  • All IP blocking Issues
  • .htaccess Errors
  • HostName Lookups
  • Hotlinking Issues
FTP Support
  • Anonymous Ftp
  • FTP Password Issues
  • FTP Virtual Host configurations
  • All FTP Configurations
  • FTP Session Controls
  • FTP Account Creation
Database Support
  • Creating Databases
  • Managing Databases
  • DB User Creation
  • DB Password
  • Maintenance
  • Script Connectivity Issues
  • Database Access Issues
  • Database Configurations
  • SSL Issues
Email Support
  • Mailing List
  • Maintenance
  • Auto- responder Issues
  • Mailbox Permissions
  • Spam Activity Control
  • Procmail and .forward Issues
  • Webmail Client Setup
  • POP Client Setup
  • POP Authorization Config
  • POP & SMTP Server
  • Sendmail, Qmail, Exim
DNS Support
  • URL Redirections
  • Domain Parking
  • Add-on Domains
  • MX Record Modification
  • Name Server Creation
Server Security
  • CHKRootKit, RootKit Hunter
  • Securing of SSH Server
  • APF or CSF Firewall
  • Brute Force Detection – Secure and Optimize
  • Apache & MySQL optimization
  • host.conf hardenening
  • nsswitch.conf modification
  • sysctl.conf hardening
  • FTP Hardening
  • TMP Directory hardening
  • Mod_Security
  • PHP Tightening
Languages
  • Visual Basic
  • Visual C
  • Visual C++
  • VB.Net
  • C
  • C++
  • C#
Server Side Scripting/Language
  • Php
  • XML
  • VBScript
  • Asp
  • asp.Net (C#,VB.net)
CMS
  • Joomla
  • Drupal
  • Mambo
  • Dotnetnuke
  • Wordpress
Discussion Boards
  • phpBB
  • punBB
  • SMF
  • bbpress
Social Networking
  • Buddypress
  • Socialengine
Shopping Cart
  • OpenCart
  • CubeCart
  • ZenCart
E Commerce
  • OScommerce
  • Magento
Wiki Tools
  • Wikimedia
Payment Gateways
  • Google Checkout
  • CCavenue
  • Paypal
  • Authorize.net
Designing
  • PSD to Html conversion (Using Sprites)
  • Logo designing
  • Banner designing
  • Greeting designing
  • Website designing
Other Tasks
  • WHMCS Integration
  • Working with Frameworks such as Codeignitor and Zend

Testimonials

Our specialities

Expertise

hmail hosting hsphere joomla magento mailenable mambo mongo MS 2003 MS 2008 mssql mysql opensolaris openvz oracle oscommerce photoshop php plesk postfix postgresql qmail redhat SBS sendmail smartermail solusvm suse ubuntu virtuozzo whmcs wordpress zencart zimbra